• Basic ground handling arrangements

  • Monitoring the flight status at all stages (control over permits, transportation arrangements, hotel bookings, crew visa, catering orders and other requested services).

  • Rapid response on all queries.

  • Providing accurate information for crew, operator and passenger representatives

General ground handling

Personal manager for your passengers

 This service is available on a special request.

  • Meeting passengers.

  • Assist with luggage registration.

  • Assist with pre-flight registration, Customs and Passport Control.

  • Constant contact with operator, passenger representatives and crew members, as well as airport authorities.

  • Aircraft's handling control from arrival till departure.

  • Meeting crew in terminal at departure, accompany to transportation at arrival.

  • Control of catering orders and timely delivery.

  • Assistance in passing Customs and Immigration.

  • Delivery of pre-flight documentation and flight briefings.

  • Help in communication with airport authorities and controlling them.

Personal Supervisor

for your crew members

Since the first day Pulkovo Aircraft Services  provide ground handling services at St.-Petersburg Pulkovo airport. We create reliable conditions  for every aspect on the ground and in the air. 

As our client, you will get 

  • Personal approach for every flight.

  • Rapid response on queries.

  • Control over flight handling at all stages.

  • Control over all services provided by the airport authorities.

  • Control over hotel accommodation and crew replacement  until the arrival and departure.

Our team will ensure:

  • Confidence that the flight is under constant monitoring and control.

  • The possibility of obtaining current reliable information about handling process and aircraft readiness for a flight, as well as the possible unforeseen delays associated with the airport closure due to weather or other reasons.

  • Accelerated passage of registration procedures, Customs and Passport control, as well as registration of special means (weapon, for example) on arrival and departure.

  • Informing the crew about passenger's requests and wishes, as well as their time of arrival onboard, number of luggage and other handling details.

PULKOVO AIRCRAFT SERVICES. Ground handling and representative services for airlines and business jets.